Aeron4Less.com FAQ's

Ordering & Status: What if my item is out of stock?
We will email you an ETA with a stock arrival date. If you don't respond we will continue to process your order. We can always change the color, size, or cancel your order at your request.

How do I check the status of my order?
Email sales@sit4less.com or call 1-877-490-LESS.

How do I cancel an order?
Call 1-877-490-LESS. We will acknowledge via a reply within 24 hours. Your credit card will take 7-10 business days to process.

How do I change an order?
Email us at sales@sit4less.com or call 1-877-490-LESS. We will acknowledge your order via email and charge / credit the difference of your order.

Hours of operation:
Our hours are Monday through Friday 8am-10pm. Saturday and Sunday hours are 10am-8pm.

Sending an email:
You can always send an email at sales@sit4less.com. We will reply within 1 business day by Friday at 2pm. After Friday 2pm we will reply by Monday.

Telephone Number:
1-877-490-LESS

What is our mailing address?
You can send checks and correspondence to:

Aeron4Less.com
PO Box 742
Newington, VA 22122

Problems with an order:
In the event of any questions or problems with your order, or if the product received was defective or damaged, please contact our Customer Service Department via email sales@sit4less.com or call 1-877-490-LESS. We will make every effort to resolve the problem as quickly as possible. You can also refer to our return policy for more information.

Aeron4Less.com Fast Exchange:
For the fastest service, call 1-877-490-LESS during our customer service hours (Monday through Friday, 8am - 10pm EST). We'll need to charge you for the new item, but we'll ship it within 2 days. Once we receive your return, we'll credit you for the cost of the original item.

Return policy:
Your complete satisfaction is our primary concern. We want you to be fully satisfied with every item you purchase from Sit4less.com. However, clearance products is a final sale and cannot be returned. If you received your product in less than satisfactory condition, we will gladly replace or repair the product, part or component with a comparable product part or component. Please contact our sales center at 1-877-490-5377 to obtain authorization prior to returning any product. We will not accept any unauthorized packages.

Repairing a chair:
If you purchased your chair through Aeron4Less.com, we will help facilitate a repair for you. You may request a repair by sending an email to warranty@sit4less.com or by calling us at 1-877-490-5377.

Shipping confirmation email:
You will receive an email confirmation when your order has been placed. You can email us at sales@sit4less.com or call 1-877-490-5377 for your tracking number after 2 business days.

Delivery Time:
Domestic Standard Shipping

  • 7 to 10 business days ; All product is in stock for faster shipping.

Two-Day Shipping

  • 2 business days (measured from the day the order ships from our warehouse - not from the order date)No weekend or holiday delivery; no P.O. boxes or APO/FPOSignature upon delivery required.
  • Not available for delivery to Canada

One-Day Shipping

  • 1 business days (measured from the day the order ships from our warehouse - not from the order date)No weekend or holiday delivery; no P.O. boxes or APO/FPO Signature upon delivery required.
  • Not available for delivery to Canada

Credit Card Payment Options:
Aeron4Less.com accepts Visa, MasterCard, American Express, and Discover / Novus cards. Please ask us about our own financing through GECAF.

Checks, Money Orders & CODs
Aeron4Less.com accepts checks and money orders as payment options. If you are paying by check (U.S. address only and U.S. Funds Only), or money order (U.S. Funds Only), please mail a copy of your receipt to:

Aeron4Less.com
PO BOX 742
Newington, VA 22122

Please be aware that we cannot process an order until your payment is received. We do not accept checks from foreign banks. Please do not send Cash. We do not accept COD orders. We do not accept other currencies other than US dollars. Checks or money orders should be made payable to: Aeron4Less.com

Credit Card Billing:
When you place your order on Aeron4Less.com, you will receive a confirmation email when the order is placed. Your credit card will be charged within 24 hours of placing your order.

Tips When Using a Credit Card:
Here are some tips for entering credit card information:

  • The credit card number should be entered without spaces, dots or dashes.The name should appear exactly as it appears on the card, as should the expiration date.The address should exactly match the address where your credit card is billed; this may be different than where you currently reside if you have recently moved, are working on assignment in another city or at school, or have not updated your credit card files.The address should include spaces between numbers and words, (i.e., 35 smith St. not 34Smith St).The address needs to be entered once, not twice in Address Line 2.The city, if two words, should be separated (i.e.,Silver Oak, not Silveroak).The city must be entered fully, not LA, but Los Angeles.The state, province or territory must be chosen from the drop down menu, as well as the country.Your postal code or zip code should not contain spaces (i.e. M2J 48P should be written as M2J48P with no space).Your email address need to be entered for confirmations and verification of accounts.
  • Your phone number must include the area code and it should be the phone number that your credit card company recognizes, i.e., if you are traveling or have moved, make sure that you enter the phone number that is on file with your credit card company. As long as you use this phone number, the computer will recognize it as correct.